1. Website Owner, the Offering, and Binding of Terms

This website is owned and operated by Sonia's Pawsitive Dog Training, a sole proprietorship based in California. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors information about dog training services, educational content, online booking options, and promotional materials. By accessing or using the website, you agree that you have read, understood, and agree to be bound by these Terms.

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2. Who Can Use Our Website

To use our website or receive our services, you must be at least 18 years of age or the legal age of majority in your jurisdiction, and possess the legal authority to enter into these Terms as a binding agreement. You may not use this website or our services if it is prohibited by law in your location.

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3. Key Commercial Terms

By purchasing any service through this website, you agree:

• You are responsible for reviewing the full service description before making a purchase.

• You are entering into a legally binding agreement once you complete the checkout process.

• Prices are listed on the website and may be updated without prior notice.

• You are responsible for applicable sales taxes and any transaction fees incurred.
   

4. Refund and Return Policy

All training services are subject to our posted Refund & Cancellation Policy, which is incorporated by reference into these Terms. Generally, services are non-refundable once begun, and all packages must be used within six (6) months of purchase unless otherwise agreed in writing. Please review the full terms in the posted link or on our website.

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5. Right to Change Offering

We may, without prior notice, modify or discontinue any service or feature of our website, or suspend access to the site altogether, at our sole discretion.

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6. Warranties & Responsibility

Sonia’s Pawsitive Dog Training makes no guarantees of specific outcomes from training services. Progress may vary based on the dog’s age, history, and consistency of reinforcement at home. We will make reasonable efforts to provide quality, professional service as advertised.

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7. Ownership of Intellectual Property

All content, including but not limited to logos, images, videos, text, design elements, and training materials, are the exclusive property of Sonia’s Pawsitive Dog Training unless otherwise stated. You may not reproduce, distribute, or use this material for commercial purposes without explicit written permission.

If you upload any content to our site or social platforms, you confirm you have the legal right to do so, and grant us permission to display or share that content as part of our community.

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8. Right to Suspend or Cancel Use

We may suspend or terminate access to our site or services without notice if you violate these Terms or engage in conduct that could harm others, our services, or our reputation. You may discontinue use of our services at any time.

We also reserve the right to refuse service to anyone for any reason at any time, in compliance with California or federal law "protected class" limitations.

You may discontinue use of our services at any time. 

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9. Indemnification

You agree to indemnify and hold harmless Sonia’s Pawsitive Dog Training from any claims, losses, or legal fees arising from your misuse of the services provided, website or violation of these Terms.

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10. Limitation of Liability

To the fullest extent permitted under applicable California law, Sonia’s Pawsitive Dog Training is not liable for any indirect, incidental, or consequential damages arising from your use of the website or services.

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11. Right to Modify Terms

We reserve the right to update these Terms at any time. Any changes will be posted here and become effective immediately. Continued use of the website after changes are posted constitutes your acceptance.

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12. Promotional Communications

By using our website, you consent to receive occasional promotional messages via email, text, or other contact methods you provide. You may view the full terms under our Privacy Policy. You may opt out at any time by contacting us directly.

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13. Discounts and Promotional Codes

From time to time, Sonia’s Pawsitive Dog Training may offer discounts or promotional codes, including but not limited to special offers for shelter-adopted pets, seasonal promotions, or referral rewards.

All discounts and codes are offered at our sole discretion and may be modified, limited, or discontinued at any time without prior notice.

Discounts cannot be combined or stacked unless explicitly stated. Only one promotional code may be applied per transaction or service.

Discounts are non-transferable and have no cash value.

For shelter or rescue discounts, valid proof of adoption is required, and the discount applies only to the adopted pet named in the submitted documentation.

By using any discount or promotional code, you agree to these terms.

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14. Governing Law and Jurisdiction

Reasonable efforts will be made to handle any concerns or disputes swiftly. Underlying Terms shall be governed by the laws of the State of California. Any unresolved disputes shall be handled exclusively in the appropriate jurisdiction of the courts of California.

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15. Customer Support and Contact

If you have any questions or need support, you can contact us at:

Email: soniaspawsitivedogtraining@gmail.com
Phone: 909-279-1101

See our contact page for further details.

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16. User Community 

If you engage in website or any social media platform public user profiles or community interaction (such as comments or reviews), you understand that such content may be publicly visible and reproducible. You may view the full terms under our Privacy Policy. You may opt out at any time by contacting us to remove your profile or posts.